Service & Support
KryoZon is committed to standing behind every product we sell. Whether you need help setting up your cooler, have a warranty question, or want to return an item -- we are here.
How Can We Help?
Warranty & Repairs
All KryoZon products are backed by a 1-year limited warranty. TEC module failures, pump defects, and manufacturing issues are fully covered.
Returns & Exchanges
Changed your mind? We accept returns within 30 days of delivery for unused items in original packaging. Full refund, no hassle.
Shipping Info
Order processing takes 1–3 business days. Standard transit is estimated at 6–15 business days. International orders over $35 qualify for free standard shipping. Express or priority-handling options appear at checkout where available; eligibility, charges and any delivery estimate depend on your destination and selected service.
Contact Support
Our team responds within 1-2 business days.
- Email: support@kryozon.com
- Hours: Monday-Friday, 9am-5pm EST
- Or use our Contact Form