KRYOZON Privacy Policy

Published Date: April 8, 2026

Kryozon Tech (“Kryozon”, “we”, “us”, and “our”) respects your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). In this Policy, we describe our practices regarding the collection, use, disclosure, protection, and retention of your personal data when you visit our website or purchase our phone and laptop cooling devices.

We strive to maintain your trust by adhering to industry-standard security measures and core privacy principles: accountability, data minimization, transparency, and consent-based processing.

If you have any questions, you may contact us at [email protected].


1. HOW WE COLLECT & USE YOUR PERSONAL DATA

We strive to collect only the personal data we absolutely need to process your orders and provide customer support. Because our cooling devices operate independently of any software or mobile applications, we do not collect device usage logs, firmware data, or app telemetry.

When you visit our website, make a purchase, or contact customer service, we may collect the following:

  • Transaction Information: Data necessary to process your purchases and ship our products to you, including your name, shipping address, billing address, phone number, and email address.
  • Payment Information: Payment details are processed securely by our third-party payment gateways (such as Shopify Payments, PayPal, Stripe). We do not store your full credit card numbers on our servers.
  • Communications: Details such as the content of your emails or messages with us, including interactions with customer support or social media inquiries.
  • Website Usage Data: Basic browsing data automatically collected when you visit our site, such as browser type, time spent on pages, and general regional location calculated from your IP address, to help us optimize our website.

How We Use Your Data:

  • Power Our Services & Process Transactions: To fulfill your orders, arrange shipping, and handle returns or warranties.
  • Communicate with You: To send you order confirmations, shipping updates, and respond to your customer service inquiries.
  • Marketing (With Your Consent): We may use your email to send promotional messages about new cooling products or discounts, only if you have opted in. You can unsubscribe at any time.


2. COOKIES & SIMILAR TECHNOLOGIES

Like most e-commerce websites, we use cookies to ensure our site works correctly, remember the items in your shopping cart, and improve your browsing experience. You can manage or delete cookies based on your own browser preferences. However, blocking all cookies may affect your ability to complete a purchase on our site.


3. HOW WE DISCLOSE PERSONAL DATA

We do not sell your personal data. We only share your data with trusted partners essential to operating our business:

  • Logistics & Shipping Providers: We must share your name, address, and phone number with shipping carriers to deliver your products.
  • Payment Processors: To securely authorize and complete your financial transactions.
  • Legal Compliance: To comply with applicable laws or respond to valid legal procedures, we may disclose personal data to law enforcement if strictly required.

For California Residents: The California Consumer Privacy Act (“CCPA”) defines a “sale” as the disclosure of personal data for monetary or other valuable consideration. KryoZon Tech does not sell and has not sold personal data.


4. HOW WE PROTECT AND RETAIN YOUR PERSONAL DATA

We use appropriate physical and technical measures (such as SSL encryption on our website) to protect your personal data from unauthorized access, disclosure, or loss. We will retain your personal data only for as long as necessary to fulfill the purposes stated in this Policy, such as completing your transactions, maintaining accurate business and tax records, or handling post-sale support.


5. HOW YOU MANAGE YOUR PERSONAL DATA

To the extent required by applicable law, you have the right to access the personal data we hold about you, request corrections to inaccuracies, or ask us to delete your personal data from our database. To exercise these rights, please contact us at [email protected].


6. CHILDREN’S PRIVACY

Our products and website are intended for general audiences and adults. We do not knowingly collect personal data from children. If we learn that we have accidentally collected personal data from a child without verified parental consent, we will delete it promptly.


7. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We do not control these third parties, and their privacy practices are not covered by this Policy. We encourage you to read their privacy policies before submitting any personal data.


8. INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

Kryozon Tech operates globally, with our core business operations based in China. By placing an order on our website, you acknowledge that your personal data (such as your order details, name, and shipping address) will be securely transferred to and processed in China by our team to fulfill your transaction and arrange for manufacturing and global shipment. We implement appropriate security measures to ensure your data remains protected during this process.


9. UPDATES TO THIS POLICY

We reserve the right to update this Policy at any time. We will post the latest Privacy Policy on this page and update the “Published Date” at the top.


10. HOW TO CONTACT US

If you have any privacy complaints or questions about how we handle your data, please contact us at [email protected].